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    Support


    We provide support for the iTennis suite of products through "Web Support". You will need your customer ID and login user ID (your eMail address in most cases) in order to use the web support system. Your customer ID number can be found by going to the Help | About menu in any of the iTennis components.

    Before submitting a question (or support incident), please review the Frequently Asked Questions (F.A.Q) section. It is very possible that we already answered your question.

    To submit and review a support incident, please follow the steps below. Once a support incident is submited, it is assigned to one of our tech-support members who will resolve your question:

    Browse Submit a support incident: Once your incident is submitted, it will be assigned an ID that you can refer to to check on the status of the issues. Click here to submit an incident.
    Browse Check the status of a support incident: Click here to check status.
    Browse Optional: You can also check the status of a support incident by contacting tech-support directly here.
     
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